Jonathan Acosta
Education
Bachelor of Information Science & Technology (BSIST)
University of Wisconsin- Milwaukee, City, State
Expected Graduation: May 2026
IT Helpdesk Certification
Milwaukee Area Technical College
Graduated: May 2024
Skills
- HTML
- CSS
- Technical Skills
- Adaptability
- Problem Solving
Work Experience
Office Assistant
UW- Milwaukee Student Union (April 2024 - Present)
Milwaukee, WI
Answering a flow of phone calls, voicemail, and emails.
Processing transactions for products: parking permits, citations, bus passes, etc.
Updating and creating new filling systems.
Data entry.
Customer Service Associate
Walgreens (2023 - 2024)
Milwaukee, WI
Responsible for stocking and attending to customer needs in the front-end.
Managed my own register while providing customer service to individuals.
Processed transactions and answering inquiries/questions on the phone.